Bulky waste such as furniture

Forms

Please note this service does not operate on bank holidays, Good Friday or during Christmas and New Year's weeks.

What do we collect?

This is a chargeable service (see below). It is for waste that is too large or heavy to fit into your bins, such as furniture, washing machines, fridges and freezers.

Please note the following:

  • Fridges/Freezers need to be empty of food and have the doors taped securely shut. Please note: we do not collect large, American-style or commercial fridges and freezers because they are too large for the tail-lifts on our vehicle.
  • We do not collect heavy items such as building rubble; posts; paving stones; iron baths; soil; pianos; hazardous waste such as asbestos (roofing tiles etc); florescent tubes (they contain mercury); hygiene waste (sharps etc); heavy panes of glass and glass doors.
  • Certain items will need to be checked before collection, such as roofing, to ensure they are not hazardous.

Book and pay online.

How much does it cost?

The cost depends on how many items you wish us to collect. The cost will be automatically displayed when you book and pay online.

Please note that five ordinary bin-bags of waste count as one item. If you have a large amount of waste, or an unusual item, we can provide a specific quote after visiting the property to assess the load.

The service is non-refundable once booked, All items need to be included in your booking, we cannot add items to a booked collection at a later date.

When and where do collections happen?

Collections are made from the front boundary of your property between 6.30am and 5pm. Please ensure that your items are out for collection by 6.30am.

Collection days are by Wards. Check your Ward. Your specific collection day will be allocated when you book and pay online:

  • Auriol - Monday
  • College - Friday
  • Court - Wednesday
  • Cuddington - Monday
  • Ewell - Tuesday
  • Ewell Court - Monday
  • Nonsuch - Tuesday
  • Ruxley - Wednesday
  • Stamford - Thursday
  • Stoneleigh - Tuesday
  • Town - Friday
  • West Ewell - Wednesday
  • Woodcote - Thursday

Can my old furniture or electrical items be reused or recycled instead?

The Surrey Reuse Network works with various charities to reuse and recycle good quality furniture and electrical items. Please contact them to check if their services remain available.

Bulky waste at the tip

Following the further, phased re-opening of the tip, we are advised that there have been very heavy traffic queues for the tip. We advise you only to go if it is essential.

IMPORTANT - DUE TO SOCIAL DISTANCING TIP STAFF WILL NOT BE ABLE TO HELP YOU WITH YOUR BULKY WASTE. BRING ONLY WHAT YOU CAN CARRY YOURSELF.

Surrey County Council's Community Recycling Centre ('the tip') in Blenheim Road now accepts most types of waste.

YES – CAN BE ACCEPTED

Before you travel check Surrey County Council's website for full details of what you can dispose of at the tip 

NO – CANNOT BE ACCEPTED

  • Chargeable waste (soil, rubble, plasterboard or tyres): this is due to payment-related operational issues
  • Textiles: this is due to the continued closure of Surrey County Council’s textile recycler. Weekly kerbside textile collections
  • Asbestos: this is due to social distancing restrictions meaning that not all waste containers can yet be activated

Due to social distancing staff will not be able to assist you in unloading your vehicle, including white goods and other bulky waste. So only bring to the site what you can carry yourself.

Social distancing rules will remain in place. This will limit how many cars can visit at any time, and reduce the through-flow of cars by around 75% compared to normal at this time of year. As a result, traffic management will be in place. Expect significant queues and only visit the tip if it is essential.

The tip is open seven days a week. From Monday 8 June it will  be open from 8am to 4pm.

Residents using a van, pick-up or trailer will be able to visit the tip again but, as normal, will still need a van permit.

Please note that the tip is operated by Surrey County Council, to whom any queries should be directed.